Refund & Returns
Chertoks Furniture operates under the registered business name of: Homenest Furniture LLC
Effective Date: 02 July 2025
At Chertok’s Furniture, every piece is crafted and selected with care to meet the highest standards. As part of our commitment to quality and transparency, we’ve outlined the following policy regarding returns and refunds.
No Returns on Non-Defective Items
We do not accept returns on items that are not defective. All sales are considered final once delivered and accepted in good condition.
Defective or Damaged Items
Returns are only accepted in the case of defective or damaged items. To qualify:
Item(s) must be unused and in original condition.
How to Report a Defective Item
To initiate a return for a defective piece:
Call our Number: 610-384-8200
Or visit our store in person
If the item is deemed defective after inspection, we will process a return or refund according to the condition and availability.
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